The use of the Website attributes the condition of User of the Website (hereinafter, “the “User”) and implies acceptance of all the terms included in these General Conditions.
1. GENERAL INFORMATION OF THE WEBSITE
Company name: Barrera Alimentació SL. Tax identification number: B66131236
Registered office: Passeig Sant Joan 22, 08010 Barcelona, Spain
Contact phone: 684 314 668
Business hours: from 9:00 a.m. to 2:00 p.m. Monday through Friday
Registry data: Mercantile Registry of Barcelona; Volume: 43964; Folio: 16; Sheet: B-443037; Registration: 1st; Date: October 8, 2013.
Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa. eu/consumers/odr/.
2. ORDERS AND FORMALIZATION OF CONTRACT
By clicking on the "finish purchase" button, you issue a binding declaration of will by which you accept the conclusion of the order, forcing yourself to pay for it. You will then receive the acknowledgment of receipt of your order, confirming the conclusion of the contract
Contracts concluded in the online shop are archived. You can access the orders placed in your customer account or by sending an email to firstname.lastname@example.org
3. PRICES AND CONTENT
The prices listed at the time of placing the order will apply. Prices are shown in Euros and include VAT.
All the contents of the Website are the intellectual property of Barrera Alimentació SL or of third parties, without being understood to be assigned to the User by current regulations on intellectual property on them.
We reserve the right to limit the sales of our products or services to any person, geographic area or jurisdiction.
We accept payments with Paypal, credit cards, debit cards, by cash on delivery (with an additional cost of €2) and by bank transfer. We do not store credit card details or share customer details with third parties. After placing an order you will receive a confirmation email with your order. You agree to provide current, complete and accurate information.
Orders placed until 1:00 p.m. are prepared and shipped the same business day, with the delivery time being 24 business hours.
Orders placed after 1:00 p.m. are prepared and shipped the next business day, with a delivery time of 24 business hours.
All orders are sealed and packed in a box for safe delivery by the transport agency Correos Express or Correos y Telégrafos. Correos Express will send the customer an electronic SMS indicating the tracking number and the day the merchandise will be delivered. For more information on shipping rates, see Shipping Costs.
6. CANCELLATION OF THE ORDER
We reserve the right to cancel or modify any order once accepted. The customer may cancel the order free of charge only in the event that the order has not been prepared for shipment. In the event that the order has already been processed or shipped, its cancellation or modification may carry charges associated with the preparation and delivery of the shipment.
7. RETURNS AND WITHDRAWAL
You have the right to withdraw from this contract within 14 days of the day that you or a third party indicated by you, other than the carrier, acquired physical possession of the goods.
To exercise the right of withdrawal, you must notify us at email@example.com or by post (at Barrera Alimentació SL, Paseo San Juan 22, 08010 Barcelona) of your decision to withdraw from the contract.
If you prefer, you can use the following form:
- I hereby inform you/we communicate (*) that I give up my/we give up our (*) contract for the sale of the following good/provision of the following service (*) - Ordered on/received on (*)
- Name of the consumer and user or consumers and users
- Address of the consumer and user or consumers and users
- Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
(*) Delete as appropriate.
We will notify you of the receipt of such withdrawal and we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive method offered) without ninany undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction. We may withhold reimbursement until we have received the goods, or until you have provided proof that the goods have been returned.
You must return us within 14 calendar days from the date on which you notify us of your decision to withdraw from the contract to the following address:
C.Torrent de Can Ninou nave 3 Pol.Ind Llevant.
08150 Parets del Valles, Barcelona
Exceptions to the right of withdrawal The right of withdrawal will not be applicable to contracts that refer to:
• The supply of goods that can deteriorate or expire quickly.
• The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
8. WARRANTY AND AFTER-SALES SERVICE
If your product arrives in poor condition, contact us immediately by email at firstname.lastname@example.org. We will proceed quickly to make an exchange or a refund. Keep the defective product until we tell you otherwise; We may require a photograph or manage a return of it at our expense to check its status.